Introduction

The Department of Toxic Substances Control (DTSC) is committed to promoting fairness, equity, and the principles of environmental justice, as well as ensuring the department does not discriminate in its decisions, actions, or delivery of services. DTSC’s Office of Civil Rights (OCR) demonstrates this commitment through implementation of an effective Title VI and California Civil Rights program to ensure the department does not discriminate in any program or activity conducted, operated, or administered by DTSC or that receives financial assistance from DTSC.

DTSC worked with a variety of stakeholders to develop the DTSC Civil Rights and Language Access policies. To learn more about the development of these policies, please visit our Civil Rights and Language Access Policy web page. 

Policies

The Title VI Civil Rights and California Civil Rights Policy ensures that DTSC carries out all its duties and responsibilities in a non-discriminatory manner that complies with federal and state civil rights laws. The policy details the process for which to file a Civil Rights complaint with DTSC. The policy includes step-by-step instructions on filing as well as the Civil Rights Complaint form. The DTSC Civil Rights and Language Access Implementation Plan further details the complaint process.

• Title VI Civil Rights and California Civil Rights Policy  |  Español

The Language Access Policy ensures that DTSC carries out its commitment to early, equal, and meaningful access to critical DTSC programs, services, activities, and information to persons with Limited English Proficiency (LEP). It further ensures DTSC’s compliance with federal and state civil rights laws. The policy details the process for which DTSC will implement the policy through program-and service specific language access plans.

• Language Access Policy  |  Español 

Related Documents

• Civil Rights Complaint Form  |  Español
  Use this form to file a civil rights complaint. See form for details.
• Communication Assistance Resolution Form  |  Español
  Use this form to request additional language or communication assistance that will assist with accessing information or services. See form for details. 

Contact Information

Civil Rights Office
OCR@dtsc.ca.gov